Cancellation policy

Your appointment is very important to us. We reserve this time exclusively for you. As a courtesy to your stylist we ask that you give a 48 hour notice to cancel or reschedule. During non business hours you can email or leave a message. This allows us time to schedule other clients in that time slot.

We understand circumstances may arise that do not allow you to do this. If this happens please call us and we will do our best to accommodate your needs.

Confirming appointments

After you schedule your appointment you will receive an email confirming your date, time, service, and stylist requested. The day before your appointment you will receive a text as a reminder.

Permanent makeup cancellation rescheduling

Consultation

We offer a free 15 minute consultation.  We look forward to answering any questions or concerns you have during this time.

Follow up

All our Permanent Makeup Prices include a touch up (This is normally required to achieve the best result).  This must be scheduled 30 to 45 days after your first session.  Any no show will forfeit the complementary touch up.  Any rescheduling that goes past the 45 days will fall under our touch up pricing.

Deposit

A $50.00 dollar deposit will be due upon scheduling. this amount will be deducted from your completed session amount.  Our permanent makeup procedure is set up specifically to each client’ s needs.  This involves time in technician planning and stocking of sterile supplies specific to your procedure.

Therefore we require 48 hours notice to cancel or reschedule your appointment.  This will avoid loss of your non refundable deposit.  By scheduling your appointment you agree to our cancellation/rescheduling policy.